Predicting Change Success: the Six Batteries of Change Framework in Corporate Transformation

Geert Letens, Kurt Verweire, Anne Kloosterboer, Sven Vanhengel, Heather Keathley

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper focuses on the validation of the 'Six Batteries of Change' framework, a model that aims to provide a clear, empirically-based approach to understanding change management. Amidst a landscape of often conflicting theories, this framework stands out for its simplicity and holistic view, correlating change drivers—categorized as energy gainers and drainers—with organizational change success. Whereas the foundational study for this model included data from 111 organizations, the core objective of this paper is to extend the validation of this framework within a large corporate entity. Over four years, data was collected from selected Business Units within this organization, focusing on their change capabilities. This study correlates the outcomes from the 'Six Batteries of Change' questionnaire with two critical measures: the success of change management initiatives and the performance of the Business Units. Key findings emerge from the analysis of both quantitative and qualitative data. First, the study provides insights into the effects of Covid-19 on the units evaluated in 2021. Second, it uncovers the benefits derived from focusing on cultural transformation within the organization. However, it also points to potential areas for improvement, particularly in enhancing rational change capabilities in the Business Units. The paper concludes by proposing future research avenues. These include further empirical testing to substantiate the initial hypotheses, thereby contributing to a deeper understanding and application of the 'Six Batteries of Change' model. This research contributes significantly to both academic and practical realms, offering a valuable tool for organizations navigating the complexities of change.

Original languageEnglish
Title of host publicationProceedings of the IISE Annual Conference and Expo 2024
EditorsA. Brown Greer, C. Contardo, J.-M. Frayret
PublisherInstitute of Industrial and Systems Engineers, IISE
ISBN (Electronic)9781713877851
Publication statusPublished - 2024
EventIISE Annual Conference and Expo 2024 - Montreal, Canada
Duration: 18 May 202421 May 2024

Publication series

NameProceedings of the IISE Annual Conference and Expo 2024

Conference

ConferenceIISE Annual Conference and Expo 2024
Country/TerritoryCanada
CityMontreal
Period18/05/2421/05/24

Keywords

  • Change management
  • business transformation
  • change capabilities
  • change success
  • organizational performance

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