Defence organizations face increasing challenges in adapting to the Volatile, Uncertain, Complex, and Ambiguous (VUCA) environment. Currently, hybrid threats demand the integration of civilian and military resources and efforts to enhance resilience, requiring collaboration across diverse stakeholders. Despite this need to engage with - and demonstrate performance towards - a wide array of stakeholders, existing performance management (PM) systems within defence fail to align with strategic objectives and address stakeholder complexity effectively. Notably, frameworks like the Balanced Scorecard prioritize internal efficiency, thereby neglecting the multidimensional nature of defence activities and the need for multi-stakeholder integration. Given the performance and stakeholder-related gaps, the critical question addressed within this manuscript is: How can defence organisations demonstrate performance towards the complex set of stakeholders within an increasingly demanding environment?
| Datum der Bewilligung | 16 Mai 2025 |
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| Originalsprache | Englisch |
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| Gradverleihende Hochschule | - Royal Military Academy
- University of Antwerp
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| Betreuer/-in | Geert Letens (Promoter), Nathalie Vallet (Promoter) & Wouter Van Bockhaven (Promoter) |
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