TY - GEN
T1 - Predicting Change Success
T2 - IISE Annual Conference and Expo 2024
AU - Letens, Geert
AU - Verweire, Kurt
AU - Kloosterboer, Anne
AU - Vanhengel, Sven
AU - Keathley, Heather
N1 - Publisher Copyright:
© IISE Annual Conference and Expo 2024.All rights reserved.
PY - 2024
Y1 - 2024
N2 - This paper focuses on the validation of the 'Six Batteries of Change' framework, a model that aims to provide a clear, empirically-based approach to understanding change management. Amidst a landscape of often conflicting theories, this framework stands out for its simplicity and holistic view, correlating change drivers—categorized as energy gainers and drainers—with organizational change success. Whereas the foundational study for this model included data from 111 organizations, the core objective of this paper is to extend the validation of this framework within a large corporate entity. Over four years, data was collected from selected Business Units within this organization, focusing on their change capabilities. This study correlates the outcomes from the 'Six Batteries of Change' questionnaire with two critical measures: the success of change management initiatives and the performance of the Business Units. Key findings emerge from the analysis of both quantitative and qualitative data. First, the study provides insights into the effects of Covid-19 on the units evaluated in 2021. Second, it uncovers the benefits derived from focusing on cultural transformation within the organization. However, it also points to potential areas for improvement, particularly in enhancing rational change capabilities in the Business Units. The paper concludes by proposing future research avenues. These include further empirical testing to substantiate the initial hypotheses, thereby contributing to a deeper understanding and application of the 'Six Batteries of Change' model. This research contributes significantly to both academic and practical realms, offering a valuable tool for organizations navigating the complexities of change.
AB - This paper focuses on the validation of the 'Six Batteries of Change' framework, a model that aims to provide a clear, empirically-based approach to understanding change management. Amidst a landscape of often conflicting theories, this framework stands out for its simplicity and holistic view, correlating change drivers—categorized as energy gainers and drainers—with organizational change success. Whereas the foundational study for this model included data from 111 organizations, the core objective of this paper is to extend the validation of this framework within a large corporate entity. Over four years, data was collected from selected Business Units within this organization, focusing on their change capabilities. This study correlates the outcomes from the 'Six Batteries of Change' questionnaire with two critical measures: the success of change management initiatives and the performance of the Business Units. Key findings emerge from the analysis of both quantitative and qualitative data. First, the study provides insights into the effects of Covid-19 on the units evaluated in 2021. Second, it uncovers the benefits derived from focusing on cultural transformation within the organization. However, it also points to potential areas for improvement, particularly in enhancing rational change capabilities in the Business Units. The paper concludes by proposing future research avenues. These include further empirical testing to substantiate the initial hypotheses, thereby contributing to a deeper understanding and application of the 'Six Batteries of Change' model. This research contributes significantly to both academic and practical realms, offering a valuable tool for organizations navigating the complexities of change.
KW - business transformation
KW - change capabilities
KW - Change management
KW - change success
KW - organizational performance
UR - http://www.scopus.com/inward/record.url?scp=85206584083&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85206584083
T3 - Proceedings of the IISE Annual Conference and Expo 2024
BT - Proceedings of the IISE Annual Conference and Expo 2024
A2 - Greer, A. Brown
A2 - Contardo, C.
A2 - Frayret, J.-M.
PB - Institute of Industrial and Systems Engineers, IISE
Y2 - 18 May 2024 through 21 May 2024
ER -